Alenora || Privacy Policy

Our customers are invaluable. We at Alenora understand our customers privacy concerns.We assure you of complete confidentiality of your personal information while exploring our site and shopping with us at Alenora.com,however while exploring our site & providing us with your personal information you do hereby consent to the collection and use of the information by us.You use of our website does amount to your agreement to its terms and conditions. We would also like to mention here that in our continuous endeavour to strengthen our business and also to improve & develop our website with the latest in the world of fashion &technology,our privacy policy is subject to change with time.This change will be intimated to all our registered customers over their e-mail id provided to us at the time of registration with us.In case we are not able to reach you over e-mail,your continued use of our website amounts to your acceptance of such changes in our privacy policy as we expect you to refer to our privacy policy practices from time to time.

The Policy

Our privacy policy contains the following:

Information gathered from our web users & how we use that information to serve you better.
The conditions under which we share this information with others while still maintaining confidentiality.
The security measures taken by Alenora to protect your personal information and the measures taken by us in case of a security breach.
The conditions under which you want your personal information edited, changed or deleted from our official records.
Our use of Cookies & IP addresses.

The Information Details and Its Usage

Alenora stores are personal information provided by you while you log in, browser ,register ,search, buy ,join our contests, apply for a vacancy or correspond with our customer care. Your personal profile like your name ,address, phone number-mail id, credit card information's ,personal bio-data in case applied for a vacancy, are automatically stored by us in our account information. The information so received is kept strictly confidential and is in no way exchanged with any other party except under following conditions :-

You yourself wish to avail services or products from third party affiliates and request or authorized us to do so on your behalf. Information in such a case may be exchanged to complete a transaction on your behalf.
Information may be exchanged with third parties or our affiliates working with us contractual obligations.
Personal information may be disclosed, as per law,in connection with a subpoena, lager processes, fraud, crime or in connection with a merger, acquisition or bankruptcy case.Such information's may also be used to protect fraud and to enforce our contacts with you.

It is our constant endeavour at Alenora to provide our customers with all the necessary information's so as to help them make the desired reasonable choices to respect to how we share & use information provided by them.We use such information for both website usage and online transactions as explained under :-

Website Usage

In order to provide our customers better and better services Alenora or Alenora's authorized service providers may use all the information provided by you to further facilitate & track over web usage.In this regard all activities, preferences and transactional data such as relating to your use of our website may be watched and monitored.This also helps us monitor the traffic patterns through our website which helps in internalisation and analytical modifications as and when needed.

Online Transactions

Alenora holds its customers very dear and in high esteem. We wish you register with us unlike surfing or however,in case of actual deals, transactions and shopping orders we do need to register you for which we need your name,postel details, phone number and e-mail ID to open an account with us.In case you do not have an e-mail ID,we can assist you in creating one.

In case you wish to apply for a job vacancy with us,some more vital information's may be needed.

Security practices

At Alenora,only authorized personal have access to your personal information which can be used only for business purposes ,our employers are bend by the strict confidentiality clause failing ehich they may face disciplinary action amounting to the termination of their services.At all times,safguards such as physical checks ,electronic tabs and procedural controls are maintained, for instance ,firewall barriers ,encryption techniques and authentication checks are used when you visit us online.However,it is mentioned here that Alenora cannot be attributed as Alenora failure and the same will be notified to you(to the extent possible)over your e-mail address registered with us.

Alenora's use of cookies

Information stored in a personal computer which can be restrained at a later stage is called Cookie.AtAlenora,we may store some of your personal information like personal likes and dislikes for our products and your password as cookies purely for administrative usage.This is done to assist you in case you forget your password and also that you do not have to feed it everytime you log on t our website.In case you do not agree to our use of cookie technology you may set your browser to refuse cookies.It may be mentioned here that some of our services are cookies dependent and by refusing cookies you are likely to disable those services.Also information stored in as cookies is not of the type that can be used by anyone to contact you in any way over phone or e-mail or by any other means.

Third Party affiliate & red beacons

Our website may contain links to our third party affiliates who also showcase our products online. We would like to mention here that Alenora in no way can control the privacy policy & practices of such third party sites. Their privacy policy may differ from ours and we encourage you to go through it.Alenora is responsible for only its own policies and practices. We also wish to inform our customers that we use third party Red Beacons from……………..to trace our visitors and follow their interests while browsing our website. Information about your visit to our website or to any other website may be used by………………………on its own to improve upon is services or to provide advertisement about other goods & services of interest to you.To know more about such practices or to stall the flow of such information & its use by……………………click here.